Canarycast – Episode 4: We Make Customer Service in America Too

U.S. Senator Sherrod Brown interviews call center workers and Ohio natives, Linda Bradley, Marvin Thompson, and Renee Rouser, about what it means to work in an industry that has become extremely vulnerable to outsourcing. Linda, Marvin, and Renee – all members of the Communications Workers of America (CWA) union – debunk the preconceived notions of what it means to be a call center worker.